Terms & Conditions

At Existential Psy we are committed to respecting and honouring you as a human being and protecting your privacy at all times. The terms and conditions outlined below describe the modality of interaction between our website and yourself, how we collect, use and protect your personal information, and how we look after your wellbeing as a client.

Your agreement to comply with and be bound by these terms and conditions and our privacy policy is deemed to occur upon your first use of our site. If you do not agree to comply with and be bound by these terms and conditions and privacy policy, you must stop using our site immediately.

Using the Website

Access to our site is free of charge and is provided “as is” and on an “as available” basis. We will not be liable to you in any way if our site (or any part of it) is unavailable at any time and for any period.

When using the enquiry form, reviews of services delivered to you, or any other feature on the website you should do so in accordance with the following rules:

You must not use obscene or vulgar language;

You must not submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
You must not submit content that is intended to promote or incite violence;
It is advised that submissions are made using the English language(s) as we may be unable to respond to enquiries submitted in any other languages;
The means by which you identify yourself must not violate these terms and conditions or any applicable laws;
You must not impersonate other people, particularly employees and representatives of Elysee Wellness Ltd., Existential Psy, or our affiliates; and
You must not use our website for unauthorised mass-communication such as “spam” or “junk mail”.

We reserve the right to monitor any and all communications made to us or using our website. Any information you send to us through our website or post on the Blog, Testimonials or any other sections of our website may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information.

Services, Pricing and Availability

All services offered are in their nature related to wellbeing, personal development, coaching, counselling, psychotherapy, psycho-somatic therapy, and relationships counselling. We do not promote, encourage or tolerate prostitution, perversity or any activities that do not fully comply with the law.

We make all reasonable efforts to ensure that all general descriptions of the services available from us correspond to the actual services that will be provided to you, however, please note that the exact nature of the services may vary depending upon your individual requirements and circumstances.

All pricing information on the website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated regularly.

Intellectual Property Rights

With the exception of user content, all content included on our site and the copyright and other intellectual property rights subsisting in that content, unless specifically labelled otherwise, belongs to or has been licensed by us. All content (including user content) is protected by applicable United Kingdom and international intellectual property laws and treaties.

You may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use content from our site unless given express written permission to do so by us.

Our status as the owner and author of the content on our site (or that of identified licensors, as appropriate) must always be acknowledged.

You may not use any content saved or downloaded from our site for commercial purposes without first obtaining a licence from us (or our licensors, as appropriate) to do so.

The content of Blogs, Posts and Comments on our site and the copyright and other intellectual property rights subsisting therein, unless specifically labelled otherwise, belongs to or has been licensed by the user identified along with the Blog, Post or Comment in question. All such content is protected by applicable United Kingdom and international intellectual property laws and treaties.

You may copy and share (re-blog) portions of other users’ Posts and Comments within our site, provided that the original author thereof is credited. If you wish to re-use another user’s content in any other way, you must contact the user directly and obtain their express permission to do so.

Links to Our Site

You may link to our site provided that:

You do so in a fair and legal manner;
You do not do so in a manner that suggests any form of association, endorsement or approval on our part where none exists;
You do not use any logos or trademarks displayed on our site without our express written permission;
You do not do so in a way that is calculated to damage our reputation or to take unfair advantage of it;

Framing or embedding of our site on other websites is not permitted without our express written permission. Please contact us for further information.

You may not link to our site from any other site the main content of which contains material that:

is obscene, deliberately offensive, hateful or otherwise inflammatory;
promotes violence;
promotes or assists in any form of unlawful activity;
discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
is calculated or is otherwise likely to deceive another person;
is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive;
implies any form of affiliation with us where none exists;
infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trademarks and database rights) of any other party.

Links to Other Sites

Links to other sites may be included on our site. Unless expressly stated, these sites are not under our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on our site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.

Disclaimers

The content on our site does not constitute advice on which you should rely. It is provided for general information purposes only. Professional or specialist advice should always be sought before taking any action.

We make reasonable efforts to ensure that the content on our site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the content is complete, accurate, or up-to-date.

We make no guarantee of any specific results from the use of our services.

Viruses, Malware and Security

We exercise all reasonable skill and care to ensure that our site is secure and free from viruses and other malware. We do not, however, guarantee that our site is secure or free from viruses or other malware and accept no liability in respect of the same. We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of our site (including the downloading of any content from it) or any other site referred to on our site.

You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via our site.

You must not attempt to gain unauthorised access to any part of our site, the server on which our site is stored, or any other server, computer, or database connected to our site.

You must not attack our site by means of a denial-of-service attack, a distributed denial of service attack, or by any other means.

Acceptable Usage Policy

You may only use our site in a manner that is lawful and considerate towards us and other users of the site.

When submitting user content, creating Blogs, Posts or Comments (or communicating in any other way using our site), you must not submit, communicate or otherwise do anything that:

is obscene, deliberately offensive, hateful or otherwise inflammatory;
promotes violence;
promotes or assists in any form of unlawful activity;
discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation or age;
is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
is calculated or is otherwise likely to deceive;
is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy;
misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive;
implies any form of affiliation with us where none exists;
infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trademarks and database rights) of any other party.
We hereby exclude any and all liability arising out of any actions that we may take in response to breaches of these terms and conditions.

Advertising

We may feature advertising on our site, and we reserve the right to display advertising on our Blog or other pages. We will not be responsible for any advertising on our site including, but not limited to, any errors, inaccuracies, or omissions. Each advertiser is responsible for the content of their own advertising material.

We hold the right to remove any advertising posted by you on the Blog or any other areas of the Website at any time and without providing any reason.

Contacting Us

You can contact us

Data Protection

Any and all personal information that we may collect will be collected, used and held in accordance with the provisions of the General Data Protection Regulations and your rights and our obligations under that act.

If we have your contact details, we may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, service changes and changes to these terms and conditions.

We may from time to time send you marketing emails, however you may opt out at any time. Any marketing emails sent by us include an unsubscribe link. If you opt out of receiving emails from us at any time, it may take up to 2 business days for your new preferences to take effect.

We will not pass on your personal information to any third parties without your preliminary consent.

Changes to These Terms and Conditions

We may alter these Terms and Conditions and Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any such changes will be immediately posted on our site and will become binding on you upon your first use of our site after the changes have been implemented. You are therefore advised to check this page from time to time.

In the event of any conflict between the current version of these Terms and Conditions and Privacy Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

Privacy

This Privacy Policy applies only to your use of our site. It does not extend to any websites that are linked to from our site (whether we provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

What Data Do We Collect?

Some data will be collected automatically by our site, other data will only be collected if you voluntarily submit it. Depending upon your use of our site, we may collect some or all of the following data:

name;
contact information such as email address(es) and telephone number(s);
IP address;
web browser type and version;
operating system;
a list of URLs starting with a referring site, your activity on our site, and the site you exit to.

How Do We Use Your Data?

All personal data is stored securely in accordance with the principles of the General Data Protection Regulations.

We use your data to provide the best possible products and services to you. This includes:

Personalising and tailoring your experience on our site;
Personalising and tailoring our services for you;
Responding to communications from you;
Supplying you with email (e.g. confirmations, alerts, reminders, newsletters) that you have subscribed to (you may unsubscribe or opt-out at any time;
Historical records required for tax, financial or legal audit purposes;
Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience.

With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone, SMS text message or post with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the General Data Protection Regulations and the Privacy and Electronic Communications (EC Directive) Regulations.

Advertisers whose content may appear on our site may engage in what is known as “behavioural advertising”, that is, advertising which is tailored to your preferences, based on your activity. Your activity is monitored using cookies. You can control and limit your data used in this way by adjusting your web browser’s privacy settings. Please note that we do not control the activities of such advertisers, nor the information they collect and use. Limiting the use of your data in this way will not remove the advertising, but it will make it less relevant to your interests and activities on our site.

How and Where Do We Store Your Data?

We only keep your data for as long as we need to in order to use it as described above.

Depending on our website hosting provider, some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”) (The EEA consists of UK, all EU member states, plus Norway, Iceland and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store or transfer data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the General Data Protection Regulations. Such steps may include, but not be limited to, the use of legally binding contractual terms between us and any third parties we engage and the use of the UK & EU-approved Model Contractual Arrangements.

Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our site.

Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the internet.

We may compile statistics about the use of our site including data on traffic, usage patterns, number of visitors and other information. All such data will be anonymised and will not include any personally identifying information.

Your Right to Withhold Information

You may access certain areas of our site without providing any data at all. However, to use all features and functions available on our site you may be required to submit or allow for the collection of certain data.

You may restrict your internet browser’s use of cookies. For more information, see the sections referring to our cookie policy.

How Can You Access Your Data?

You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held) on payment of a small fee which will not exceed £200 plus any applicable taxes.

What Cookies Do We Use and What For?

Our site may place and access certain first party cookies on your computer or device. First party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience of our site and to provide and improve our services. We have carefully chosen which cookies to use and have taken steps to ensure that your privacy is protected and respected at all times.

By using our site, you may also receive certain third party cookies on your computer or device. Third party cookies are those placed by websites, services, and/or parties other than us. We may use third party cookies on our site for, but not limited to, web analytics or advertising. These Cookies are not integral to the functioning of our site.

All Cookies used by and on our site are used in accordance with current UK and EU Cookie Law.

Before cookies are placed on your computer or device, you will be shown a message bar notifying you about our use of cookies. By proceeding on our website, you are giving your consent to the placing of cookies, thus enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies by changing your browser security settings; however certain features of our site may not function fully or as intended.

Certain features of our site may depend on cookies to function. UK and EU Cookie Law deems these cookies to be “strictly necessary”. Your consent will not be sought to place these cookies. You may still block these cookies by changing your internet browser’s settings, but please be aware that our site may not work as intended if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

Our site uses analytics services provided by Google Analytics, and possibly other providers. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use our site. This, in turn, enables us to improve our site and the products and services offered through it.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

Code of Ethics

We aim at supporting our clients’ individual personal growth, empowerment and integration, and their emotional, physical, mental, and spiritual well-being. This applies to all our therapeutic services, which may employ various disciplines. These broadly encompass talking (e.g. coaching, counselling, education, psychotherapy) and/or non-touch somatic modalities (e.g. body coaching, breathwork, somatic inquiry, trauma release).

Whilst the specific modalities used may vary between clients or between different session with the same client, our ethical code of conduct applies equally to all therapy-related professional activities including individual or group work, coaching, teaching, training, and consulting, and provides a common set of values upon which we deliver our services and continually build our professional work.

We strive to be professional in attitude and conduct, responsible in relations with clients, reliable in agreements and timely in appointment schedules. We are fully aligned with the British Association of Counsellors and Psychotherapists (BACP) Ethical Framework, the UK Council for Psychotherapy (UKCP) Code of Ethics and Professional Practice, and the Accredited Counsellors, Coaches, Psychotherapists or Hypnotherapists (ACCPH) Code of Conduct and Ethics,

Boundaries, Consent and Choice

We recognise and promote the importance of consent and choice in all professional interactions with our clients. We will strive to provide a range of options from which the client can actively elect that which will serve their own growth. At no time shall a client be required or coerced to participate in any activity, event or exercise that they do not consent to. We will always inform and educate our clients about consent and choice, and actively create an environment of safety and trust where clients are empowered to exercise those skills.

We always strive to co-create clear agreements with clients before engaging in any form of therapy. On a case by case basis, we may use written intake forms and/or contracts where consent is given in writing by the client before proceeding with a therapy session.

Care for Clients’ Wellbeing

We acknowledge the importance of physical, emotional, mental, and spiritual well-being. To protect the health of both client and us, we pay special attention to the need for risk-reduction and professional protocol in all individual, couple and/or group therapy sessions. We take steps to minimize any harm, in active collaboration with our clients.

We have regular supervision as a routine part of our practice, including peer/group supervision and/or expert supervision/mentoring.

We always consider the limits of our skills and experience before accepting requests for or providing services to potential clients, and will refuse professional work for which we consider that we are insufficiently qualified, in which case we may recommend alternative modalities or refer another practitioner.

We will terminate professional relationships with clients when our services are no longer required or no longer serve the needs and interests of our clients. We may unilaterally terminate services on just and reasonable grounds after careful assessment of all situational factors and any possible adverse effects.

We will not exploit the professional relationships with our clients, whether current or past, for personal gain, whether financial, professional, emotional, or for research purposes.

We will respect, defend, and preserve the privacy of all information gained from clients. We always preserve the anonymity of clients when using information for purposes of supervision, teaching, or research.